Let’s start by clarifying; what is the difference?
a sequence of coded instructions that can be inserted into a mechanism (such as a computer)
A program (such as a word processor or a spreadsheet) that performs a particular task or set of tasks
The entire set of programs, procedures, and related documentation associated with a system and especially a computer system; specifically: computer programs
All definitions are from https://www.merriam-webster.com/
To sum it up they are all programs and most often a program has been developed to make mundane tasks simplified. However, the brain(s) usually creating the program is not so simple and this is where we come in. We know that the computer running the program, operates in a very structured manner and therefore it is our job to figure out how a very creative mind designed a program in a very structured environment. We Install, setup, and configure programs to work best for you.